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Benjy Wang

A unified system for order fulfillment and warehouse management.

Shipedge

This guide will cover the basics of working with SKU data, and explain what information is tied to product SKUs.

Product SKUs Basics

Pick, Pack, & Ship

Important general information and core concepts to work within the Shipedge OMS & WMS.

Guides & Basics

An inbound shipment that needs to be received into inventory is called a Replenishment in the Shipedge WMS.

Receiving Inventory Guide

Picking & Packing on Mobile Guide

Warehouse Labeling & Barcoding Guide

Everything related to your Shipedge Warehouse Management System (WMS).

Order Management System account creation and management basics.

OMS Account Basics

How to create replenishments in the order management system (OMS) or advance ship notices so the warehouse team knows whats coming and what to receive in the warehouse management system…

Creating Replenishments - ASNs

How to to use the main menu in your Shipedge OMS account.

Main Menu

The Wall View is a great way to communicate with your warehouse team and has a simple dashboard.

Using the Wall to communicate.

Everything related to your Shipedge Order Management System (OMS).

In this article, we will explain how to configure all the fields in your Main User Profile, including your username, resetting your password, and more.

Main User Profile

How to set notifications on system events, such as shipped orders or received replenishments, so you can stay updated about your orders and inventory at all times.

Configure Communications Settings & Notifications

How to find your API Key and API documentation in your Shipedge OMS Account and integrate via our Open API. Currently, three versions are supported: v2, v3, and v4.

API Integration

This guide explains how to configure communication templates, a feature that enables you to customize specific documents and notification templates such as packing lists, backorder notifications, and replenishment documents.

Configure General Communication Templates

In this article, we will explain how to add, edit, and delete user accounts from your Main User profile. Also, it will instruct on how to give certain permissions for…

Manage User Accounts

This guide will show how to configure this for Orders from a specific source channel such as an integration or a template.

Configure Channel-Specific Communication Templates

How to manage OMS accounts & preferences or settings.

Account & Preferences

This comprehensive guide covers creating, configuring, and using dropship returns in your OMS account.

Dropship Returns

This comprehensive guide covers creating, configuring, and using returns in your OMS account. We'll cover everything from setup to additional configurations or settings.

Returns and Exchanges

Creating, viewing, and managing returns and exchanges in your OMS account.

Returns & Exchanges

This guide will cover the basics of orders, the data associated with them, and how to use them.

Orders Basics

Manually Adding Orders from the User Interface in the OMS account.

Manually Adding Orders from the User Interface

Here are some common ways to assign inventory and clear backorders: receive more inventory, send what's available, apply alternatives, or prioritize certain orders.

How To Clear Backorders

we will explain how to use the HOLD feature within Shipedge. This feature is useful when you need to review, modify, or delay an order before it moves forward to…

How to Hold and Release Orders

In this article, we will explain how to configure and use 3PT, also known as third-party billing, for your order shipments. This feature allows you to charge shipping labels to…

Configuring Third-Party Billing for Shipments

Orders

Channel Integration Guide

How to Connect With WooCommerce

Integrating channels and other platforms.

Integrations

Create a custom design with text, images, and links

Shipedge.com

OmniOrders.com

Binlogic.com

Find answers and get help from Intercom Support and Community Experts

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