What are orders?
Orders are used to represent requests for products. In retail or ecommerce they are what your customers pay for in order for you to give or send them products your company sells.
Those requests are fulfilled through shipments where you actually send them the product related to their order.
Orders can also be used to request stock internally, by partners, etc..
How are orders created?
Orders can be created in a variety of different ways manually, by integration, through workflows, and more.
Here are some examples;
Manually through the interface.
Go to the Orders view
Use the blue NEW ORDER button in the top right.
Select a channel.
Select a routing rule or an inventory location manually.
Add a contact (customer)
Add products and SKUs.
Add shipping information
Edit or include other optional information & save to create your order.
Automatically via integration connections.
These can be integrations you've added through our connections view by setting up pre-integrated channels.
Check out our list of integrations.
Programmatically by API integration.
By leveraging our open API you can send data to our platform to create orders programmatically.
You can check out our API Documentation for more details.
Uploading orders via user interface.
Orders can also be uploaded in bulk by CSV file.